A recent survey by 1&1 Internet suggested that over 50% of Internet users have become “angry and stressed” when websites fail to provide suitable contact details.

Make it simple for your visitors to get in touch with you

Make sure that your telephone number is prominent and always visible.

One of the main purposes of a web site is as a 24/7 marketing tool. Would you place an advert in a newspaper and not tell your readers how to get in touch?

You need to give your visitors every conceivable manner to get in touch; email, telephone, mobile, fax, post, form · Give your visitors a choice not an excuse.